Business FAQ’s - General

  1. Who is PartiesAndCelebrations?

    PartiesAndCelebrations is an online marketplace set up to connect visitors with providers of party and event services.

    Our mission is:

    • To make it quick and easy for our website visitors to find, compare and select a party and event supplier.
    • To help the businesses listed on our website to find more customers and ultimately be more successful.

    Currently PartiesAndCelebrations has over 40,000+ party and event services listed on the website, has more than 40,000+ website visitors each year and sends out more than 35,000+ leads each year.

    We are continually expanding the listings and content on the site as well as adding new functionality to deliver the best possible experience and value to both website visitors and businesses listed on the website.

  2. Who operates the PartiesAndCelebrations website?

    PartiesAndCelebrations is owned and operated by The Digital Company (TDC), a company registered in Australia, with offices in Sydney and Gdansk (Poland).

    The Digital Company has been connecting customers to businesses via our online marketplaces since 2005. We currently operate 27 online marketplaces across 9 industries and 4 countries including Australia, New Zealand, South Africa and Canada. Find out more information about TDC on our website.

    If you wish to get in contact with TDC, please use our contact form.

  3. How do I get my business listed on your website?

    If you have a business and are not listed on PartiesAndCelebrations then please add your business listing by following these steps:

    • Click here to go to the add a listing page
    • Select the package that best suits your needs
    • Create an account
    • Add your business description and contact information
    • Done!

    It's just five easy steps and you're done.

    You can see some of our most recent business listings here.

  4. How do I claim a business listing already listed on the website?

    Go to the listing page of that business on the website and click on the "Update my Listing" button and follow the steps.

  5. I have submitted my business but cannot see my business listing on your website?

    Every listing added to our website is manually approved to ensure it aligns with the quality standards of the website.

    Depending on volumes, most listings should be approved within 24 hours of submission.

  6. Can I change or update my business details?

    Yes, you can change or update your business details by logging into the account that you created.

  7. Can I upgrade my business listing?

    Yes, you can upgrade to a Featured Listing to drive more leads and customers to your business.

    Click here to upgrade to a Featured Listing.

    Click here to see the benefits of a Featured Listing.

    Click here to read our FAQ’s for Featured Listing.

  8. What are Premium Leads?

    Premium Leads are a request for a service or a request to make a booking from Visitors to our Website. These Visitors will have answered several questions to provide the details about what type of services they are looking for, and in what location. These very specific requests provide great quality leads to obtain new customers and increase revenue for your business.

    Click here to find out more information about Premium Leads.

    Click here to read our FAQ’s for Premium Leads.

  9. Can I receive online bookings directly from your website?

    Yes, you can.

    All you need to do is add your booking widget or a link to the booking area of your website to your business listing.

    There are no set-up fees or commission charged on any bookings made through the website.

    You are responsible for managing the complete end to end booking process including but not limited to the types of services provided, availability, pricing, changes, cancellations, payments and refunds.This functionality is only available to Silver and Gold Featured Listings.

    Click here to upgrade to a Featured Listing.

  10. What will happen to the information that I provide about my business?

    Your phone numbers, address, business information, photos, logos and websites will be added to the PartiesAndCelebrations website so that our users can research your business, contact you and reach your website.

    Your email address will not be shown on PartiesAndCelebrations, but our users will be able to contact you through the website which protects your email from being shown but still allows our website visitors to contact you about your business.

    Your email address and contact phone number will be provided to website visitors requesting information if you purchase a lead via the pay per lead option.

    None of the information provided by you will be provided to other third party without your consent.

  11. Why are my business details on your website?

    The website contains content provided by the businesses listed on the Website and publicly available information about businesses gathered from public sources.

    If you would like your details removed, please contact us.

  12. Can I remove my business listing?

    Yes, if you would like your business information removed from PartiesAndCelebrations, please log into your account and delete your listing.

  13. Can I copy content from your site?

    Absolutely not. All content on the PartiesAndCelebrations website is protected by copyright.

    We regularly run "copy" alerts to find content that has been duplicated from our website elsewhere on the web.

    If you would like to copy anything, please contact us first so we can understand what your objectives are?

  14. What are the Top 25 Most Popular Awards?

    To learn more about this award, please click here.

  15. What about my privacy?

    Your privacy is important to us! You can read our privacy policy here.

  16. How do I give feedback to PartiesAndCelebrations?

    You may use our "Customer Feedback" area, which you will find in the bottom right hand side of your screen.

    You can also use our contact us form to get in touch to give us feedback of any nature.

  17. How do I contact PartiesAndCelebrations?

    Please use our contact us form, we will respond as soon as we can.

Date Update: 22-03-2022 9:37 am